Order Confirmation:
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. If your item(s) are available for immediate shipment we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and we process the charges to your credit card it will ship within five business days from the date of your order. We will send you tracking information when your order leaves the warehouse to the e-mail address your provide when checking out. If you do not receive tracking information from us within 3 business days of your order feel free to follow up with us at info@accipioinc.com.
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If you item(s) do arrive damaged please send photos to info@accipioinc.com.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $10 administration fee whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Returns:
All items have a 30-day return period. All returns must be received within 30 days after the date of purchase. The original receipt or a record of the purchase is REQUIRED on all returns. Return products must also be in its original condition: including box, UPC bar code, packaging,and all other accessories. Games and Software are NOT returnable. All returns must be authorized before returning, by contacting us. S&H is non-refundable.